WP 3 Description

Assessment: Identification and assessment of cross-cutting success factors

The work process in WP3 is geared to achieve the following goals:

  • To establish a common reporting format for the ‘Family of Projects' evaluation.
  • To identify cause-impact relations, including success factors and pitfalls, for user-interaction schemes for active load management in smart grids.
  • To assess the impact of the cause-impact relations on the various KPIs, and to provide good practice for the guideline development in WP4 and the testing in WP5.
  • To refine the list of KPIs from WP1 for the evaluation of existing and future user-interaction schemes.

On the basis of the framework from WP 1 and utilising the projects selected in WP 2, an understanding will be established on whether and how the design, implementation and use of a certain user interaction schemes (as part of a smart grid pilot/test) contributed to the formation of new end user activities as consumers, customers or citizens. The term ‘end-user' includes households, SMEs, municipalities, etc. in this particular context. The basic idea is to unravel the whole interaction scheme implementation process. By means of the unravelling, insight can be gained on where ‘something went wrong' in the design and implementation of the interaction scheme and on how to improve performance.

The work in WP3 will include analyses of a wide range of user oriented interaction schemes. Examples can be attractive dynamic tariffs in connection with smart metering and appealing customer-interfaces; programmable energy management devices; awareness raising campaigns for home-owners and tenants; advice and support systems for smart consumers to reduce consumption and gain energy efficiency; and service offerings for prosumers (i.e. private owners of generation and storage facilities or smart energy homes).

For the work of WP3, the interaction scheme's context must be considered as well. The context is defined by external conditions, such as culture, surrounding technical systems (energy grid, IT infrastructure) and the electricity market structure etc.. An interaction scheme has to suit its specific context, i.e. one particular scheme might be successful in one context and fail in a different context.